The mission of the Technical Specialist is to manage the day-to-day administration of our Apple-based IT infrastructure and assist with our software systems. As a highly process-driven organization, we utilize a suite of business solutions - Google Apps for Business, Dropbox, Internet, Phones, Apple Hardware and cloud services (file storage and email). In addition, the Tech Specialist will be the go-to/responsible party for troubleshooting any equipment, phone or Internet connectivity issues.
The ideal Tech Specialist has a thirst for knowledge in the IT and SaaS space, continually investigating new systems and applications that support business needs. He/she will also support users through demonstration of best use cases. Ultimately, the IT Support Specialist will be responsible for configuration, maintenance, optimization, and ongoing support for systems company-wide.
Outcomes (expected within the first 12 months):
Position is in Charleston, South Carolina and reports to the Vice President of Operations.
Advantage is an entrepreneurial, high growth company with opportunity for advancement and lots of upward mobility. Team members are eligible for benefits package after a 3 month review. Professional development programs offered. We offer great Vacation/PTO benefits, a great Medical/Dental program, 401K program with company contribution and other nice perks. We highly value and respect our team members.
Advantage was proudly named one of the 2013, 2014 & 2015 Best Places to Work in South Carolina.